Privacy policy

Privacy Policy

At TORO STORE ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full name
Billing and shipping address
Email address
Phone number
Payment information
Order history

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device information
Operating system
Pages visited
Time and date of visits
Referring website addresses

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Provide customer support
Communicate regarding orders and services
Improve our website and customer experience
Detect and prevent fraud or unauthorized transactions
Comply with legal obligations
Send promotional emails and marketing communications (only when permitted by law)

3. Payment Processing

Payments made through our website are processed securely by trusted third-party payment providers. We do not store or have direct access to your complete payment card information.

Supported payment methods may include:

Visa
MasterCard
JCB
PayPal

All payment transactions are encrypted using industry-standard security measures.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Remember user preferences
Improve website performance
Analyze visitor behavior
Personalize user experience

You may disable cookies through your browser settings; however, some website features may not function properly as a result.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties only when necessary to:

Process payments
Deliver orders
Provide customer support services
Operate and maintain our website
Comply with legal requirements
Protect our rights, customers, and business operations

All service providers are required to handle personal information securely and only for authorized purposes.

6. International Customers

TORO STORE serves customers globally, except for certain countries and regions within Asia and remote or restricted locations where delivery services may be unavailable.

By using our website, you understand that your information may be transferred to and processed in countries where our service providers operate.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders and customer service obligations
Maintain business records
Comply with legal, accounting, and regulatory requirements
Resolve disputes and enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to certain processing activities
Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

11. Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take steps to delete it promptly.